Privacy Policy – Story Genie Books
Last Updated: December 6 2025
Story Genie AI LLC (“Story Genie,” “we,” or “us”) creates personalized printed children’s books for adults to purchase as gifts. We comply with applicable U.S. privacy laws, including the Children’s Online Privacy Protection Act (“COPPA”).
If you have questions or requests, email support@storygeniebooks.com.
Our business mailing address is:
Story Genie AI LLC
1910 Pacific Ave
Suite 2000 – 1799
Dallas, TX 75201
United States
Who May Use Our Service
Only adults (18+) may create accounts, submit payment information, or provide personalization details for a child. We do not knowingly collect information directly from children under 13.
Information We Collect
Adults may provide information needed to personalize and fulfill a book order:
Account or purchaser name and email
Shipping address
Child personalization details (name, age, traits, pronouns, or similar descriptive details)
Optional photo for accuracy
Photo upload is voluntary and used only for personalization, reprints, or support.
How We Use Information
We use personal information only to:
Personalize and produce books
Process and ship orders
Provide customer support or reprints
Maintain order records required for operational or legal purposes
We do not sell personal information or authorize unrelated secondary use.
Parental Consent
Because personalization details may include information about a child under 13, we treat a verified adult payment at checkout as parental consent for:
Collecting necessary personalization information
Using it for personalization, fulfillment, support, and reprints
Secure storage for recordkeeping purposes
Only adults may complete checkout.
Third-Party Service Providers
To fulfill orders and operate our service, limited personalization information may be shared with secure service providers that support:
Book design and production
Printing and shipment
Storage, authentication, or payment processing
These providers may use the information only to deliver the requested service. We do not sell information or authorize advertising use.
Data Storage and Retention
Personalization details and optional photos are retained for practical purposes:
Customer support
Order records
Reprint requests
Legal or accounting obligations
Information is stored indefinitely unless a parent requests deletion. When deletion is requested, we remove information promptly, except for limited data we must retain for legal or financial recordkeeping.
Parental Rights
Parents or legal guardians may:
Review the information we have about their child
Correct inaccurate information
Request partial or full deletion
Withdraw consent for future collection
To exercise these rights, email support@storygeniebooks.com. We may request reasonable verification.
A telephone or video call can be arranged upon written request when additional verification or assistance is needed.
Security
We use reasonable safeguards to protect personal information from unauthorized access or misuse and limit internal access to only what is required to operate, fulfill, or support orders.
Children Under 13
We do not knowingly allow children under 13 to create accounts or interact directly with our service. If we learn that a child submitted information directly, we will delete it promptly.
Changes to This Policy
We may update this policy if our service or legal requirements change. Updated terms will appear on this page.
Additional Resources (optional section)
For site usage terms, see our Terms of Use.
For deletion requests, see our Data Deletion Request page.